Ringup

A self-checkout app for grocery stores

Roles: UX, Branding, UI

Problem

The self-checkout kiosks at grocery stores are an inefficient user experience, often taking longer than the conventional checkout process.

Solution

An app that allows you to scan items while you shop.

Features

  • See the total while you shop.
  • Easily add reward cards and coupons before you go to the store.
  • Generate shopping lists so that you stay on task.
  • Produce becomes a two-step process: Scan barcode on shelf label. You will then get alerts on items that need to be weighed. Press the alerts, weigh your produce, then scan the digital barcode on the scale. This barcode corresponds to the weight.
  • Generates a receipt barcode where you would take to a human-ran checkout, who would then scan the code, see all the items you purchased, and double check with your purchases Costco-style.
  • Can review past shopping trips so you can quickly add repeat items to future shopping lists.

Research Summary

  • Each self checkout system is costly, at $125,000.
  • Over half of adults have smartphones

Pains

  • The “scan-bag-scan-bag” slows down and confuses users.
  • Error alerts often trigger easily
  • Buying produce and items without barcodes is difficult and time consuming
  • Buying alcohol requires an identification check
  • The process can give users anxiety, further slowing down the process

Gains

  • Easier for less items
  • Users have more control over bagging

Wireframes

UX Pin Wireframes

Scanning Produce

Produce is a simple two-step process

1. Scan barcode on shelf label.

You will then get alerts on items that need to be weighed.

2. Press the alerts, weigh your produce, then scan the digital barcode on the scale.

This barcode corresponds to the weight. This gives the user freedom on when they scan their items. There are no codes to remember and no items to look up.

final-skins-confirmation

Branding

ringupmoodboard

supermarket_mockup